DOCUMENT SUMMARY

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CD 3:  The 3Rs of Employee Development

Sample Help Wanted Classified Ads:  Four versions of effective help wanted classified ads

Sample Help Wanted Brochure:  A unique approach to recruiting employees.  Can be mailed or distributed by door hanging in targeted neighborhoods — and of course handed out during personal contact.

Phone Interview Screen & Evaluation Form:  A nine-question form to objectively evaluate and screen employment applicants when they phone about your employment opportunity

Hiring Interview Log Form:  For recording interview appointments and tracking the source of the inquiry (specific media you've used in advertising for help)

Industry-Specific Application Form: Custom-designed, industry-specific, 4-page application form.  An important tool for use in the objective 5-step selection process. 

Personal Interview Evaluation Form:  For use in rating the candidate objectively on three important areas during the interview process

Cleaning Team Member Job Description:  Provides both you and the candidate with a clear description of the duties required of a member of a cleaning team

Authorization for Release of Information Form:  Applicants will sign this form giving you the right to obtain background, criminal history and driving record information.

Employment Reference Report Worksheet:  Used for rating the candidate's overall score from information obtained from past employers

Employment Reference Questionnaire & Checklist:  Form for rating and scoring the candidate based on 12 questions you will ask each employment reference

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Personal Reference Questionnaire:  Ten important questions you can ask personal references that may provide meaningful information on employment candidates

Cumulative Hiring Decision Maker Worksheet:  A worksheet to help make an objective decision when you have two or more candidates, each seemingly equally qualified for the position

New Employee Information Form:  For recording specific information about a new employee (emergency phone numbers, for example)

Employee Change in Information Form:  Anytime an employee's personal information (address, marital status, etc.) changes, such changes must be recorded

W-4 Form:  The IRS form that must be filled out by each employee at the time of hire

INS I-9 Form:  Proof of right to work in the United States form — required by law even if the employee is someone you grew up with

Employee Acknowledgment Form:  This form acknowledges that the employee has been instructed in company policy, MSDS sheets, safety procedures and other pertinent information

Request for Leave of Absence Form:  For use if the employee wishes to request a leave of absence for medical or non-medical reasons.

Request for Time Off Form:  If the employee wants to request time off for personal days, vacation, or any other reason

Attendance Record Form:  Used for tracking absences and tardiness, an important personnel record in building a case for dismissal, if necessary

EMPLOYEE HANDBOOK: A 6-page sample of an employee handbook that includes the following topics:

• Your Role in the Company

• Conditions for Termination of Employment

• Voluntary Termination

• Job Abandonment

• Unemployment Insurance

• Working Hours

• Attendance and Punctuality

• Illness and Family Emergencies

• Holidays and Scheduled Absences

• Safety Program

• Workers Comp Insurance

• Remuneration and Pay Days

• Social Security and Medicare

• Communications

• Performance Reviews

• Deficiency Notice

• Required Postings

• Personal Appearance and Dress Code

• Parking and Conduct at the Job Site

• Lunch and Coffee Breaks

• Mistakes

• Problems

• Teamwork

• Ideas

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Training Review Report:  4-page, 9-section objective report rating the trainee on both behavioral and technical habits and skills

Training Review Report Rating Guide:  A guide for use by both management and the team leader, using a standard, measurable rating method

Daily Team Record:  Used for tracking a team's productive and non-productive (travel and breaks) time throughout the day

Individual Weekly Revenue Share Summary:  Used for calculating an employee's weekly earnings when paid a predetermined income per job

Individual Weekly Hourly Payroll Summary:  Used for calculating an employee's weekly earnings when paid by the hour

Employee Wage & Payroll Tax Record:  52-week record for tracking an individual employee's wages and payroll taxes

Record of Labor Expense & Payroll Tax Summary:  52-week record of ALL employees' collective wages and payroll taxes

IRS PUBLICATION 15-A:  Identifies the conditions under which an individual may be considered an employee or an independent contractor for tax purposes

Staff Roster:  Form for keeping a handy list of employees telephone numbers and availability to work

Team Leader Job Description: Defines the duties and responsibilities required and expected of a team leader

Potential Promotion to Team Leader Worksheet:  Analyzes seven factors on which an individual needs to be reviewed prior to promotion to team leader

 Team Member Performance Review Form:  Examines 8 habits/skills on which to objectively rate a team member on performance

Team Leader Performance Review Form:  Examines 8 habits/skills on which to objectively rate a team leader on performance

Performance Review SMART MODEL Coaching Guide:  Provides specific guidelines for rating a an individual's performance in a positive and objective manner

Record of Verbal Warning to Employee Form:  To be used to record verbal warnings given to an employee relative to unacceptable performance or behavior

Employee Notice of Deficiency Form:  Used as a written record of deficient performance or behavior on the part of an employee (and signed by the employee as a record of the notification)

Employee Separation Report Form: To be completed when an employee is terminated for any reason, even voluntarily; includes a termination checklist

Exit Interview Form:  Exit interviews are an important tool in successful human resource management; to be completed upon termination of or by an employee

Breakage/Damage Report Form:  To be completed when damage occurs to a client's property while in the care, custody and control of your employees

First Aid & Safety Equipment Checklist:  OSHA requires that each team be equipped with an acceptable first aid kit

SAFETY PROGRAM HANDBOOK:  Maintaining a good safety program can reduce accidents and injury and reduce workers' compensation insurance increases that a record of claims can initiate; the topics include:

• Safety Program Statement

• Safety Responsibilities

• Hazard Identification and Control

• Safety Training

• Accidents and "Near Miss" Investigations

• Safety Rules and Discipline

Also included are the following forms:

• New Employee Safety Orientation Form

• Safety Training Attendance Register

• Hazardous Condition Report

• Near Miss Report

• Injury Investigation Form

• Notice of Injury or Occupational Illness Incident Report

• Worksite Safety Inspection Checklist

• Safety Violation Form

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Personnel Records Retention Guide:  A guide on how long various records must be kept; not complying with the law could result in serious consequences

The 5 Federally Required Posters:  There are five posters that federal law requires be displayed where all employees can see them; failure to post one of them, specifically, can result in a $10,000 fine

Specific State Posting Requirements:  In addition to those posters required federally, there are various additional posters that individual states require to be displayed

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