Cleaning Up!
Facts Revealed in ARCSI Survey
You're probably well aware of the tremendous growth and increasing demand for professional house cleaning services by today's busy and time-starved dual-income families, single-parent households and affluent homeowners. That's the reason you're here. But here are some facts revealed in an industry survey conducted by the Association of Residential Cleaning Services International from its members in the fall of 2003 that you may find interesting:
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Home versus Commercially Based: The split was dead even, with 50% based from home and the other half located in commercial office space.
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Annual Sales of Residential House Cleaning Companies: The overall average sales of survey participants was $387,192. Average annual revenues for home-based services was $106,250 compared with an average of $846,428 for those working from commercial office space.
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Franchise versus Independently-Owned Cleaning Companies: 85% were independently owned compared with 15% franchise operated, although 41% had considered purchasing a franchise..
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Staffing of House Cleaning Services: The average number of employees per cleaning service was 14 workers. Seventy-two percent used teams versus 17% who sent out individual cleaners; eleven percent used a combination of teams and individual house cleaners.
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Team Composition: Of those house cleaning services working with teams, 35% used 2-person teams, 24% worked with 3 person teams and 41% alternated teams ranging from 2 to 4 people.
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Cleaning Staff Compensation: Fifty three percent of the ARCP Members surveyed paid their house cleaners an hourly wage, forty percent paid their people a commission and 7% paid their house cleaners a combination of hourly pay plus commission. The average starting wage was $8.03/hour.
Note: This information is provided for informational purposes only and is not intended to imply that you may achieve similar results. The average length of time survey participants were in business at the time of this survey was 7.4 years.